Frequently Asked Questions
Everything you need to know about shopping with AJ Sports.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return policy for sports equipment?
We offer a 30-day return policy for most unused items in their original packaging. Please note that certain personalized gear and final sale items are non-returnable.
Do you offer international shipping?
Yes, AJ Sports ships to over 50 countries worldwide. Shipping costs and delivery timelines vary based on your location and will be calculated during checkout.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are the products on your site authentic?
Absolutely. We are an authorized retailer for all the brands we carry, ensuring that every piece of equipment and apparel is 100% authentic and backed by manufacturer warranties.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.